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Shipping & Returns

All orders over £50 are delivered FREE in mainland UK. This also applies to Northern Ireland provided the parcel can be sent by standard British Post. If the parcel is heavy and we have to send the parcel via our carrier delivery will be charged at our cost.

Below £50 all orders will be charged at £3.99 to mainland UK

Orders are sent by First Class Royal Mail or by a Carrier service, depending on the weight and value. On all parcels worth over £20.00 a signature will be required upon delivery.

If an item is broken upon delivery and a replacement is required we will pay the cost of the return postage to us. If you wish to return or change an item please return it within 30 days in the original packaging and we will refund your money, less the cost of the outward postage.

All Overseas postage is charged at our cost and sent by the least expensive secure way within our power.

NOTE: Full information on delivery times and ordering can be found on our manual ordering page

IMPORTANT! If a parcel of any size arrives and appears to be damaged in any way please sign as 'damaged' or 'unchecked' and if possible get the signature of the person who delivered it. This makes life much easier in the event of an insurance claim!

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