Shipping & Returns
All orders over £50 are delivered FREE in mainland UK. This also applies to Northern Ireland provided the parcel can be sent by standard British Post. If the parcel is heavy and we have to send the parcel via our carrier delivery will be charged at our cost.
Below £50 all orders will be charged at £4.99 to mainland UK ( does not apply to houses and buildings which are charged at cost)
Orders are sent by First Class Royal Mail or by a Carrier service, depending on the weight and value. On all parcels worth over £20.00 a signature will be required upon delivery.
If an item is broken upon delivery and a replacement is required we will pay the cost of the return postage to us. If you wish to return or change an item please return it within 30 days in the original packaging and we will refund your money, less the cost of the outward postage.
All Overseas postage is charged at our cost and sent by the least expensive secure way available.
Your order will be despatched from the United Kingdom. Please note that your order may be subject to import duty and note we cannot be held responsible for any import taxes or fees incurred on your order.
If any parcel is returned to us because of failure to deliver (except where the fault is clearly ours or the carriers), we will make a charge equal to the cost of the original postage which will need to be paid before we can resend the parcel to you again. In any instance where it’s our/our carriers fault that the order hasn’t been delivered, then we will resend the parcel free of charge.