Privacy Policy

We respect your privacy
Maple Street never passes on your information for other companies to contact you. This protects you from receiving unwanted post, emails and telephone calls. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

In addition you can stop receiving information from us at any time: Simply advise us of your preferences whenever we ask (online, order forms, telephone operator) or contact us directly.

1.What Personal Information Do We Collect?
This includes:
  • your name
  • address
  • telephone number
  • email address and whether you have internet access
  • credit/debit card details
  • How you found out about Maple Street
We will never collect sensitive information about you without your explicit consent.

2. Purpose and Use of Your Personal Information

We collect information about you:
  1. To respond to your enquiry for information regarding our products and services received from you by mail, email, fax, and telephone or via our retail outlet.
  2. To administer payment, process and fulfil your order.
  3. To ensure you experience the best customer service across all our sales and service channels in accordance with your preference (by website, email, telephone, fax and mail).
  4. To keep you informed about new and existing products and services from Maple Street that are similar to those you have enquired about or purchased.
  5. To make you aware of special offers offered by Maple Street
  6. To be able to contact you by telephone in case there is a problem with your order.


The Maple Street website uses a server certificate to verify our use of Secure Sockets Layer (SSL) software. This ensures that all sensitive information sent by you - such as credit card numbers - is encrypted and securely transmitted when you place your order.
You will see the padlock symbol displayed on your web browser when you are transferred to our secure server.