Because not all customers will have a hard copy of our catalogue we have designed the site so it is possible to open the on line copy of the catalogue at the same time as the order form. Click on the link to open any page. You can resize it and position it at the top of your screen and the order form can be positioned at the bottom so you can view and change pages of the catalogue whilst ordering!
We respect your privacy! Maple Street never passes on your information for other companies to contact you. This protects you from receiving unwanted post, emails and telephone calls. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
In addition you can stop receiving information from us at any time: Simply advise us of your preferences whenever we ask (online, order forms, telephone operator) or contact us directly.
1.What Personal Information Do We Collect?
This includes:
your name
address
telephone number
email address and whether you have internet access
credit/debit card details
how you found out about Maple Street
We will never collect sensitive information about you without your explicit consent.
2. Purpose and Use of Your Personal Information
We collect information about you:
To respond to your enquiry for information regarding our products and services received from you by mail, email, fax, and telephone or via our retail outlet.
To administer payment, process and fulfil your order.
To ensure you experience the best customer service across all our sales and service channels in accordance with your preference (by website, email, telephone, fax and mail).
To keep you informed about new and existing products and services from Maple Street that are similar to those you have enquired about or purchased.
To make you aware of special offers offered by Maple Street
To be able to contact you by telephone in case there is a problem with your order.
3.Security
The Maple Street website uses a server certificate to verify our use of Secure Sockets Layer (SSL) software. This ensures that all sensitive information sent by you - such as credit card numbers - is encrypted and securely transmitted when you place your order.
You will see the padlock symbol displayed on your web browser when you are transferred to our secure server.